Privacy Policy

1. Introduction

Welcome to SkyWings. We provide digital money transfer and related financial services through our website and mobile applications.

By using SkyWings, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Personal information

Depending on the services you use, we may collect information such as your name, email address, phone number, date of birth, identification information, address, and other information required to provide or verify our services.

Transaction information

We may collect information relating to transfers, recipients, payment methods, currencies, amounts, transaction references, and transaction status.

Technical information

We may automatically receive technical information such as device information, IP address, browser information, operating system, application information, and security-related information.

3. How We Use Information

SkyWings may use information to:

• Provide and operate our services.
• Create and manage customer accounts.
• Process transfers and payments.
• Verify customer identity and comply with applicable requirements.
• Prevent fraud, abuse, money laundering, and unauthorized activity.
• Provide customer support.
• Improve our website, application, and services.
• Send important service and security communications.
• Meet legal and regulatory obligations.

4. Information Sharing

We do not sell personal information simply for the purpose of selling customer data.

Information may be shared with service providers, payment processors, financial institutions, technology providers, verification providers, regulators, law enforcement authorities, or other parties where necessary to provide services, protect customers, prevent fraud, or comply with applicable law.

5. Payments and Financial Services

When you make or receive a transfer, information required to process that transaction may be provided to relevant payment, banking, mobile-money, payout, foreign-exchange, or other financial service providers.

Such providers may process information according to their own privacy policies and applicable legal requirements.

6. Cookies and Similar Technologies

SkyWings may use cookies and similar technologies to maintain sessions, remember preferences, improve security, understand website usage, and improve the user experience.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory obligations.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or other appropriate handling of your information.

Requests may be subject to identity verification and applicable legal requirements.

10. Children's Privacy

SkyWings services are not intended for children who are not legally permitted to use financial services. We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Services

Our services may contain integrations or links to third-party services. Third parties may process information according to their own terms and privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When material changes are made, we may update the date shown on this page and provide additional notice where appropriate.

13. Contact SkyWings

If you have questions about this Privacy Policy or how your information is handled, please contact SkyWings through the official contact channels provided on our website.